For Ubuntu, a *lot* of time and effort goes into triaging X bugs. Mostly, this work consists of helping bug reporters get enough data to actually begin troubleshooting the problem. Sadly, a lot of bugs go uninvestigated due to lack of enough info.
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bogdanbiv
16 years 27 weeks 4 days 7 hours ago
Better crash reporting tool
These pieces of advice are quite nice actually. But they will never be put to good use by newbie testers themselves.
We need a better tool that does part/some of this automatically.
OK, shooting a photo of the screen is kind of hard to be done automatically, but better backtraces can be build automatically.