People contribute to free software in many ways. Some write the stuff; some write *about* the stuff, spreading the word; and some actually spread open source directly by giving away systems to those who need them. We hear a lot about the stars of first group, and the second group make a lot of noise on their own. But too often we take the third group for granted. I want to talk about one of the unsung heroes of open source – someone who has helped many, and now needs a little help from us.