Okay, it has been a few months since I have set my 83-year old grandmother with a desktop PC running Kubuntu 7.10. Just to recap, she has never used a PC before. She doesn't know Windows or Mac or Linux. It was the first time she used a mouse, though she is a touch-typist. I configured everything in advance. I removed everything that I thought would be distracting or not used. I created a GMail account, helped her set up online banking, and created bookmarks for the few websites she would use. I gave her some basic training on the things she will do regularly. We sat down over a period of a couple weeks and I gave her lessons on using the things she wanted to know.