I am always interested when a company uses GNU/Linux to create really, really useful services. When that company is in your own town, and I get to spend time with the person who created it and made it successful, I get even more excited! Liam Bennett manages eConfirm Inc, an Australian company that offers SMS sending - and responding - services, based on GNU/Linux. Here's what Liam has to say about his experience with GNU/Linux and free software in general.